Coleman Hot Tub Error Codes

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Coleman Hot Tub Error Codes

Jacuzzi Whirlpool. OH = Overheat Protection (Heater is deactivated, pumps low speed is activated). COOL = Spa water is more than 20° F cooler than the temperature set point. FLO. = Flow Switch (heater is deactivated. Pump may also be deactivated). Hold = Panel sensors have been pressed too many times in a short period of time. HOT = Circuit Board temperature has exceeded acceptable limit. If you're having a E 02 code after changing filters and resetting pump this may help p.s if you don't have a bottle brush an old tooth brush will work in a p. My Hot Tub Won't Heat Up. Possibly the most frustrating problem you can run into is when you want.
If you're having a E 02 code after changing filters and resetting pump this may help p.s if you don't have a bottle brush an old tooth brush will work in a p.
Sep 02, 2020 Last Updated on September 2, 2020 by Hot Tub Wiki. Hello and first of all, we congratulate you on the purchase of your new Coleman Lazy Spa.Over the next few minutes, you will Know everything about Coleman SaluSpa Setup in our 7 steps comprehensive setup guide.
 In-ground Pool Installation Pictures Rowley, MA November 13, 2010
 In-ground pool building permits, setbacks, and building codes March 22, 2011
One of the more common hot tub service calls I get here at Precision Pool is for a spa that isn't heating due to a low flow error. A lot of times the customer won't know the tub is giving them a low flow error, and only that the tub has not been heating and the temperature is down below the desired range. Before we get into what causes a flow error and how to fix it I should probably explain what a low flow actually is.
What is a hot tub flow error?On either side of your spa's heater there are two sensors that read the water pressure flowing through the system. You can also have something called a pressure switch located on your heater element which does the same thing.
These sensors are there to protect the heater from running dry, so if the water flow drops below a certain level the sensors will tell the heater to shut down in order to protect itself from burning out.
You see if the flow is not at the desired level there is usually a good amount of air in the lines, when a spa heater or motor is running with air in the lines we call this running the system dry.
When the system runs dry the components heat up and can eventually burn out, permanently damaging the equipment. The flow sensors help prevent this from happening by shutting the heating system down when the flow is less than nominal.
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Dealing with a hot tub air lock? Check out our article: How to release and airlock in your hot tub[/message]
What causes a hot tub flow error?There are a couple of common causes for flow errors in hot tubs; low water level, dirty filters, clogged circulation pumps, and bad flow sensors. Filters are usually the number one culprit as people don't take the time to clean the cartridges often enough so the pleats get clogged and restrict the flow.
Water level is also a common factor in flow errors, even with an insulating cover there is a lot of evaporation and that can lead to significant loss of water. If the water gets too low and the spa's filter well is not completely submerged it can cause air to be drawn into the system giving you a low flow error.
How to troubleshoot a low flow errorSo lets say you go out to your hot tub, lift up the cover and you notice the temperature is low and your topside control is flashing some lights at you and reads 'lo flo', what do you do now? The steps laid out below is what I have all my customers do when they call me for a low flow error.
Step 1.Check your spa's water level, if the water level is too low turn off the spa at the GFI, fill the spa, and then turn it back on.
Step 2.If water level is not the problem you should remove the filter cartridges from the spa. Wait up to 1 minute to see if the error clears itself,if not reset the tub by turning off the GFI breaker, wait 1 minute, and then turn the breaker back on.This process will clear the PC board of the error and if the filters were the culprit, your spa should start heating and running normally. At this point you should soak you filters in a cleaning solution and rinse thoroughly before placing them back in the tub.
At this point if you are still having a low flow error I recommend calling your local spa service tech or the dealer you bought your hot tub from.
From here the troubleshooting takes you inside the spas service area and should be looked at by an experienced technician.
Step 3.Check flow sensors or pressure switch to make sure they are working properly and not causing a false error. These parts are easily and inexpensively replaced.
Step 4.If you have a small circulation pump in your spa this could be clogged with debris and causing low flow. If a circulation pump is bad you can usually hear it whining when it is running. This whining sound can be a sign of a clogged impeller or a bad motor.
An important thing to remember is every time you try one of the troubleshooting steps you should reset the tub's GFI breaker to clear the error out of the topside control.
Going into detail troubleshooting of flow sensors and pressure switches are two blog posts of their own and I hope to get to that in a future post. For now if you have tried pulling the filters and your water level is fine my advice would be to call an experienced technician to troubleshoot the issue.
If you are a die hard do it yourself'er and want some guidance through the troubleshooting process feel free to send us an email at: [email protected] Please make sure to include your spa make and model in the email.
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Wondering what your spa is trying to tell you? Below is a list of common error codes from the top manufacturers of control equipment for hot tubs. Oct 28, 2015 - Each MAAX Spas hot tub is made with three layers of insulation, a 56. These are the error codes and display messages that a MAAX Spa may. The following is a list of error codes. Coleman Hot Tub Parts. Since Coleman Lay z spa hot tub is the best of the two with over 1100 customer reviews on Amazon.

There may be a number of reasons why your heater pump is displaying an error code. The following is a list of error codes, the reason behind them and how they can be solved.
Select Your Error Code:E01E02E03E04E05E06E07E08E09E10E11E12E13GCFbackwash
E01← swipe →
DescriptionCauseSolution
Sensor ErrorThe water flow sensors' flags didn't come back into the correct position.Unplug the pump unit, lightly strike the side of it and then plug it back in.
Water Flow ErrorElectrical issue. Can occur when the spa is not plugged into a mains socket. May also be an issue with the RCD socket.Plug the pump unit directly into a mains socket and not into an extension lead.
E02← swipe →
DescriptionCauseSolution
Water Flow ErrorThe stopper caps are still inside the spa.Remove the stopper caps before heating your Lay-Z-Spa. If you're unsure how to remove them, refer to the assembly section within the Lay Z Spa Owner's Manual.
Water Flow ErrorFilter cartridges are dirtyRemove the filter cartridges from the pump and press the filter or heat button. If no alarm appears, you will need to clean or replace the filter cartridges.
Water Flow ErrorFilter housing is restricting flowRemove the filter cartridges from the pump and press the filter or heat button. If no alarm appears, you will need to clean or replace the filter cartridges.
Water Flow ErrorDebris screens are blocked.Ensure that the debris screens are clear of debris.
Pipes within the liner are kinked or bent.Using your hands, check the condition of the pipes within the liner.
Water Flow ErrorWater flow sensors not workingIf the above troubleshooting has not resolved the problem, the water flow sensors may not be working. Please contact us for more help with this
E02 Error Code Troubleshooting download
E03← swipe →
DescriptionCauseSolution
Temperature too lowNormally caused when the Lay Z Spa pump has been used in temperatures below 4ºC.The pump will only operate when the ambient temperature is above 4ºC.
Temperature too lowThe pump thermometer is broken.If your pump is displaying this message and the ambient temperature is above 4ºC. Please contact us for more help.
E04← swipe →
DescriptionCauseSolution
Temperature too highThe pump unit has overheated.Place the stopper caps inside the spa, disconnect the pump unit, and bring the pump unit inside to cool down.
Temperature too highThe water temperature is over 50ºC (122ºF).The Lay-Z-Spa is not designed to operate with water temperatures exceeding 40ºC (104ºF). Unplug the pump and plug it back in once the water temperature has reached 38ºC (100ºF) or lower. IMPORTANT: Before you restart the pump, press the reset button.
Temperature too highThe thermostat needs resetting.Watch the Thermal Reset Video
Turn the pump unit on at the mains.
Press the test button once and leave it bleeping (leave for 10 seconds).
Turn the pump unit off and unplug from the socket (leave for 10 seconds).
Plug the pump unit back in and turn it back on.
Press the thermal reset button for 10 seconds using a pencil or screwdriver (see Owner's Manual for location)
Once done, press the heater button. Your pump should now be working.
E05← swipe →
DescriptionCauseSolution
Temperature too highThe thermostat is broken.If the troubleshooting has been completed without success, please contact usfor more help with this
Pump needs to be reset.Watch the Thermal Reset Video
Turn the pump unit on at the mains.
Press the test button once and leave it bleeping (leave for 10 seconds).
Turn the pump unit off and unplug from the socket (leave for 10 seconds).
Plug the pump unit back in and turn it back on.
Press the thermal reset button using a pencil or screwdriver (see Owner's Manual for location).
Once done, press the heater button. Your pump should now be working.
Pump unit needs to be cleanedTry the back wash procedure.
Not enough power to the pump.Ensure the pump unit is plugged into a mains socket and not an extension lead.
Pump may be faulty.If the troubleshooting has been completed without success, please contact usfor more help with this
E06← swipe →
DescriptionCauseSolution
The power port has experienced a temporary current variation.Unplug the pump and then plug the pump back in.
Pump may be faulty.If the troubleshooting has been completed without success, please contact usfor more help with this
E07

Description	Cause	Solution
Sensor Error	The water flow sensors' flags didn't come back into the correct position.	Unplug the pump unit, lightly strike the side of it and then plug it back in.
Water Flow Error	Electrical issue. Can occur when the spa is not plugged into a mains socket. May also be an issue with the RCD socket.	Plug the pump unit directly into a mains socket and not into an extension lead.

Description	Cause	Solution
Water Flow Error	The stopper caps are still inside the spa.	Remove the stopper caps before heating your Lay-Z-Spa. If you're unsure how to remove them, refer to the assembly section within the Lay Z Spa Owner's Manual.
Water Flow Error	Filter cartridges are dirty	Remove the filter cartridges from the pump and press the filter or heat button. If no alarm appears, you will need to clean or replace the filter cartridges.
Water Flow Error	Filter housing is restricting flow	Remove the filter cartridges from the pump and press the filter or heat button. If no alarm appears, you will need to clean or replace the filter cartridges.
Water Flow Error	Debris screens are blocked.	Ensure that the debris screens are clear of debris.
Pipes within the liner are kinked or bent.	Using your hands, check the condition of the pipes within the liner.
Water Flow Error	Water flow sensors not working	If the above troubleshooting has not resolved the problem, the water flow sensors may not be working. Please contact us for more help with this

Description	Cause	Solution
Temperature too low	Normally caused when the Lay Z Spa pump has been used in temperatures below 4ºC.	The pump will only operate when the ambient temperature is above 4ºC.
Temperature too low	The pump thermometer is broken.	If your pump is displaying this message and the ambient temperature is above 4ºC. Please contact us for more help.

Description	Cause	Solution
Temperature too high	The pump unit has overheated.	Place the stopper caps inside the spa, disconnect the pump unit, and bring the pump unit inside to cool down.
Temperature too high	The water temperature is over 50ºC (122ºF).	The Lay-Z-Spa is not designed to operate with water temperatures exceeding 40ºC (104ºF). Unplug the pump and plug it back in once the water temperature has reached 38ºC (100ºF) or lower. IMPORTANT: Before you restart the pump, press the reset button.
Temperature too high	The thermostat needs resetting.	Watch the Thermal Reset Video Turn the pump unit on at the mains. Press the test button once and leave it bleeping (leave for 10 seconds). Turn the pump unit off and unplug from the socket (leave for 10 seconds). Plug the pump unit back in and turn it back on. Press the thermal reset button for 10 seconds using a pencil or screwdriver (see Owner's Manual for location) Once done, press the heater button. Your pump should now be working.

Description	Cause	Solution
Temperature too high	The thermostat is broken.	If the troubleshooting has been completed without success, please contact usfor more help with this
Pump needs to be reset.	Watch the Thermal Reset Video Turn the pump unit on at the mains. Press the test button once and leave it bleeping (leave for 10 seconds). Turn the pump unit off and unplug from the socket (leave for 10 seconds). Plug the pump unit back in and turn it back on. Press the thermal reset button using a pencil or screwdriver (see Owner's Manual for location). Once done, press the heater button. Your pump should now be working.
Pump unit needs to be cleaned	Try the back wash procedure.
Not enough power to the pump.	Ensure the pump unit is plugged into a mains socket and not an extension lead.
Pump may be faulty.	If the troubleshooting has been completed without success, please contact usfor more help with this

Description	Cause	Solution
The power port has experienced a temporary current variation.	Unplug the pump and then plug the pump back in.
Pump may be faulty.	If the troubleshooting has been completed without success, please contact usfor more help with this

← swipe →
The demand for DAGR systems exceeded production capacity so service life extension of the predecessor PLGR system was implemented to cover the gap.DAGR dimensions are:. Dagr operator maintenance technical manual. Up to 999 waypoints can be stored in memory or 15 routes with up to 1,000 legs for each. Maps can be loaded.DAGR is the replacement for and is backward compatible with the, a five-channel GPS receiver first fielded in 1994.
Coleman Saluspa E02 Error CodeDescriptionCauseSolution
Please contact us regarding this problem.If the troubleshooting has been completed without success, please contact usfor more help with this
E08← swipe →
DescriptionCauseSolution
The thermostat needs resetting.Watch the Thermal Reset Video
Turn the pump unit on at the mains.
Press the test button once and leave it bleeping (leave for 10 seconds).
Turn the pump unit off and unplug from the socket (leave for 10 seconds).
Plug the pump unit back in and turn it back on.
Press the thermal reset button using a pencil or screwdriver (see Owner's Manual for location).
Once done, press the heater button. The pump should now be working.
E09← swipe →Mixmeister studio 7.7 crack.
DescriptionCauseSolution
Fuse Failure.Internal fuse failure or has become disconnected within the pump.Turn the spa completely off.
Turn the power off at the socket.
Remove the plug from the socket for the pump.
Press the following buttons on the PRCD – Reset –> Test –> Reset.
Turn the pump back on, using the On/Off button on the display.
Please ensure you hold your finger down for at least 10 seconds.
E10← swipe →
DescriptionCauseSolution
High salt alarm.Alarm where too much salt has been added to the spa or a large amount of water has evaporated.Do not use the spa or place any further Pure Spa Salt for 24 to 48 hours to ensure the levels reduce. Unplug the spa pump, remove from the liner and drain 20% of the water from the spa. Refill this with fresh water.
Start the Salt Chlorinator System.
E11← swipe →
DescriptionCauseSolution
Low salt alarm.Alarm for low salt levels within the spa. This means the spa requires further salt to be added.Unplug the spa pump from the electricity, wait 10 seconds then plug the spa back in.
Reset the spa as first use using the reset button.
Once reset, turn on the Hydro Jet system.
Gradually add and dissolve 0.5kg (500g) of Pure Spa Salt at a time.
Start the Salt Chlorinator System.
Allow the spa pump to run on either the 5 hour or 8 hour setting.
If the E11 error code is visible again, place a further 0.5kg (500g) of Pure Spa Salt in the spa.
E12← swipe →
DescriptionCauseSolution
Water Leakage.Error code for an issue with water leaking within the body of the pump.Check the couplings on the pump connections to ensure there is no water leaking from these.
Also ensure the washers within these are flat.
These can be checked using a screwdriver and simply unscrewing the coupling.
If these are dry and tight, please contact Bestway Aftersales as there may be a leak within the pump.
Please do not attempt to reset or use the pump whilst the E12 error code is visible.
E13← swipe →
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DescriptionCauseSolution
Signal within the pump.Error code for issue where the electrical signal within the pump body between the control panel and power board has become disconnected.This error code can become visible on 2017 model pumps and newer.
The date of the spa pump can be located on the silver sticker on the pump body itself (S/N Number) or engraved within the handles.
If this error code does become visible, please contact your Bestway Warranty Department as the pump will need to be either replaced or repaired.
As this is an issue with the signal between two components within the body, please do not attempt to repair or open the pump.

Description	Cause	Solution
Please contact us regarding this problem.	If the troubleshooting has been completed without success, please contact usfor more help with this

Description	Cause	Solution
The thermostat needs resetting.	Watch the Thermal Reset Video Turn the pump unit on at the mains. Press the test button once and leave it bleeping (leave for 10 seconds). Turn the pump unit off and unplug from the socket (leave for 10 seconds). Plug the pump unit back in and turn it back on. Press the thermal reset button using a pencil or screwdriver (see Owner's Manual for location). Once done, press the heater button. The pump should now be working.

Description	Cause	Solution
Fuse Failure.	Internal fuse failure or has become disconnected within the pump.	Turn the spa completely off. Turn the power off at the socket. Remove the plug from the socket for the pump. Press the following buttons on the PRCD – Reset –> Test –> Reset. Turn the pump back on, using the On/Off button on the display. Please ensure you hold your finger down for at least 10 seconds.

Description	Cause	Solution
High salt alarm.	Alarm where too much salt has been added to the spa or a large amount of water has evaporated.	Do not use the spa or place any further Pure Spa Salt for 24 to 48 hours to ensure the levels reduce. Unplug the spa pump, remove from the liner and drain 20% of the water from the spa. Refill this with fresh water. Start the Salt Chlorinator System.

Description	Cause	Solution
Low salt alarm.	Alarm for low salt levels within the spa. This means the spa requires further salt to be added.	Unplug the spa pump from the electricity, wait 10 seconds then plug the spa back in. Reset the spa as first use using the reset button. Once reset, turn on the Hydro Jet system. Gradually add and dissolve 0.5kg (500g) of Pure Spa Salt at a time. Start the Salt Chlorinator System. Allow the spa pump to run on either the 5 hour or 8 hour setting. If the E11 error code is visible again, place a further 0.5kg (500g) of Pure Spa Salt in the spa.

Description	Cause	Solution
Water Leakage.	Error code for an issue with water leaking within the body of the pump.	Check the couplings on the pump connections to ensure there is no water leaking from these. Also ensure the washers within these are flat. These can be checked using a screwdriver and simply unscrewing the coupling. If these are dry and tight, please contact Bestway Aftersales as there may be a leak within the pump. Please do not attempt to reset or use the pump whilst the E12 error code is visible.

Description	Cause	Solution
Signal within the pump.	Error code for issue where the electrical signal within the pump body between the control panel and power board has become disconnected.	This error code can become visible on 2017 model pumps and newer. The date of the spa pump can be located on the silver sticker on the pump body itself (S/N Number) or engraved within the handles. If this error code does become visible, please contact your Bestway Warranty Department as the pump will need to be either replaced or repaired. As this is an issue with the signal between two components within the body, please do not attempt to repair or open the pump.

GCF← swipe →
DescriptionCauseSolution
Not grounded/earthed correctly.An issue with your extension lead or power supply.Remove extension lead or get a qualified electrician to check your socket & power supply. If this does not resolve the issue, please contact us.
Backwash Procedure

Description	Cause	Solution
Not grounded/earthed correctly.	An issue with your extension lead or power supply.	Remove extension lead or get a qualified electrician to check your socket & power supply. If this does not resolve the issue, please contact us.

There may be a number of reasons why your heater pump is displaying an error code. The following is a list of error codes, the reason behind them and how they can be solved.
Select Your Error Code:E01E02E03E04E05E06E07E08E09E10E11E12E13GCFbackwash
E01← swipe →
DescriptionCauseSolution
Sensor ErrorThe water flow sensors' flags didn't come back into the correct position.Unplug the pump unit, lightly strike the side of it and then plug it back in.
Water Flow ErrorElectrical issue. Can occur when the spa is not plugged into a mains socket. May also be an issue with the RCD socket.Plug the pump unit directly into a mains socket and not into an extension lead.
E02← swipe →
DescriptionCauseSolution
Water Flow ErrorThe stopper caps are still inside the spa.Remove the stopper caps before heating your Lay-Z-Spa. If you're unsure how to remove them, refer to the assembly section within the Lay Z Spa Owner's Manual.
Water Flow ErrorFilter cartridges are dirtyRemove the filter cartridges from the pump and press the filter or heat button. If no alarm appears, you will need to clean or replace the filter cartridges.
Water Flow ErrorFilter housing is restricting flowRemove the filter cartridges from the pump and press the filter or heat button. If no alarm appears, you will need to clean or replace the filter cartridges.
Water Flow ErrorDebris screens are blocked.Ensure that the debris screens are clear of debris.
Pipes within the liner are kinked or bent.Using your hands, check the condition of the pipes within the liner.
Water Flow ErrorWater flow sensors not workingIf the above troubleshooting has not resolved the problem, the water flow sensors may not be working. Please contact us for more help with this
E02 Error Code Troubleshooting download
E03← swipe →
DescriptionCauseSolution
Temperature too lowNormally caused when the Lay Z Spa pump has been used in temperatures below 4ºC.The pump will only operate when the ambient temperature is above 4ºC.
Temperature too lowThe pump thermometer is broken.If your pump is displaying this message and the ambient temperature is above 4ºC. Please contact us for more help.
E04← swipe →
DescriptionCauseSolution
Temperature too highThe pump unit has overheated.Place the stopper caps inside the spa, disconnect the pump unit, and bring the pump unit inside to cool down.
Temperature too highThe water temperature is over 50ºC (122ºF).The Lay-Z-Spa is not designed to operate with water temperatures exceeding 40ºC (104ºF). Unplug the pump and plug it back in once the water temperature has reached 38ºC (100ºF) or lower. IMPORTANT: Before you restart the pump, press the reset button.
Temperature too highThe thermostat needs resetting.Watch the Thermal Reset Video
Turn the pump unit on at the mains.
Press the test button once and leave it bleeping (leave for 10 seconds).
Turn the pump unit off and unplug from the socket (leave for 10 seconds).
Plug the pump unit back in and turn it back on.
Press the thermal reset button for 10 seconds using a pencil or screwdriver (see Owner's Manual for location)
Once done, press the heater button. Your pump should now be working.
E05← swipe →
DescriptionCauseSolution
Temperature too highThe thermostat is broken.If the troubleshooting has been completed without success, please contact usfor more help with this
Pump needs to be reset.Watch the Thermal Reset Video
Turn the pump unit on at the mains.
Press the test button once and leave it bleeping (leave for 10 seconds).
Turn the pump unit off and unplug from the socket (leave for 10 seconds).
Plug the pump unit back in and turn it back on.
Press the thermal reset button using a pencil or screwdriver (see Owner's Manual for location).
Once done, press the heater button. Your pump should now be working.
Pump unit needs to be cleanedTry the back wash procedure.
Not enough power to the pump.Ensure the pump unit is plugged into a mains socket and not an extension lead.
Pump may be faulty.If the troubleshooting has been completed without success, please contact usfor more help with this
E06← swipe →
DescriptionCauseSolution
The power port has experienced a temporary current variation.Unplug the pump and then plug the pump back in.
Pump may be faulty.If the troubleshooting has been completed without success, please contact usfor more help with this
E07← swipe →
The demand for DAGR systems exceeded production capacity so service life extension of the predecessor PLGR system was implemented to cover the gap.DAGR dimensions are:. Dagr operator maintenance technical manual. Up to 999 waypoints can be stored in memory or 15 routes with up to 1,000 legs for each. Maps can be loaded.DAGR is the replacement for and is backward compatible with the, a five-channel GPS receiver first fielded in 1994.
Coleman Saluspa E02 Error CodeDescriptionCauseSolution
Please contact us regarding this problem.If the troubleshooting has been completed without success, please contact usfor more help with this
E08← swipe →
DescriptionCauseSolution
The thermostat needs resetting.Watch the Thermal Reset Video
Turn the pump unit on at the mains.
Press the test button once and leave it bleeping (leave for 10 seconds).
Turn the pump unit off and unplug from the socket (leave for 10 seconds).
Plug the pump unit back in and turn it back on.
Press the thermal reset button using a pencil or screwdriver (see Owner's Manual for location).
Once done, press the heater button. The pump should now be working.
E09← swipe →Mixmeister studio 7.7 crack.
DescriptionCauseSolution
Fuse Failure.Internal fuse failure or has become disconnected within the pump.Turn the spa completely off.
Turn the power off at the socket.
Remove the plug from the socket for the pump.
Press the following buttons on the PRCD – Reset –> Test –> Reset.
Turn the pump back on, using the On/Off button on the display.
Please ensure you hold your finger down for at least 10 seconds.
E10← swipe →
DescriptionCauseSolution
High salt alarm.Alarm where too much salt has been added to the spa or a large amount of water has evaporated.Do not use the spa or place any further Pure Spa Salt for 24 to 48 hours to ensure the levels reduce. Unplug the spa pump, remove from the liner and drain 20% of the water from the spa. Refill this with fresh water.
Start the Salt Chlorinator System.
E11← swipe →
DescriptionCauseSolution
Low salt alarm.Alarm for low salt levels within the spa. This means the spa requires further salt to be added.Unplug the spa pump from the electricity, wait 10 seconds then plug the spa back in.
Reset the spa as first use using the reset button.
Once reset, turn on the Hydro Jet system.
Gradually add and dissolve 0.5kg (500g) of Pure Spa Salt at a time.
Start the Salt Chlorinator System.
Allow the spa pump to run on either the 5 hour or 8 hour setting.
If the E11 error code is visible again, place a further 0.5kg (500g) of Pure Spa Salt in the spa.
E12← swipe →
DescriptionCauseSolution
Water Leakage.Error code for an issue with water leaking within the body of the pump.Check the couplings on the pump connections to ensure there is no water leaking from these.
Also ensure the washers within these are flat.
These can be checked using a screwdriver and simply unscrewing the coupling.
If these are dry and tight, please contact Bestway Aftersales as there may be a leak within the pump.
Please do not attempt to reset or use the pump whilst the E12 error code is visible.
E13← swipe →
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DescriptionCauseSolution
Signal within the pump.Error code for issue where the electrical signal within the pump body between the control panel and power board has become disconnected.This error code can become visible on 2017 model pumps and newer.
The date of the spa pump can be located on the silver sticker on the pump body itself (S/N Number) or engraved within the handles.
If this error code does become visible, please contact your Bestway Warranty Department as the pump will need to be either replaced or repaired.
As this is an issue with the signal between two components within the body, please do not attempt to repair or open the pump.
GCF← swipe →
DescriptionCauseSolution
Not grounded/earthed correctly.An issue with your extension lead or power supply.Remove extension lead or get a qualified electrician to check your socket & power supply. If this does not resolve the issue, please contact us.
Backwash ProcedureAttach the stopper caps to the inside of the liner and then remove the Lay-Z-Spa pump unit from the liner (you can do this by unscrewing the 3 couplings ‘A, B and C').
Coleman Portable Hot Tub Error CodesUsing a hosepipe, flush water backwards through the pump. Water should go through pipe ‘B' and come out of pipe ‘C'.
Coleman Hot Tub Error Codes E01After a few minutes, flush the water in the opposite direction for about 2 minutes (through pipe ‘C' and out of pipe ‘B').
Coleman Hot Tub Error Code E03If you have a Hydro Jet Lay-Z-Spa, unfortunately, the backwash procedure will be a little tricky. These are not constructed like the other models of the Lay-Z-Spa. please contact us